For car owners whose car keeps going back to the shop

How many repair visits makes it a lemon?

It depends on your state β€” and most people lose count before they find out. Lemon Log counts it for you. Every visit, every day out of service, measured against your own state's lemon law, in plain language.

βœ“ $19.99/mo β€” only while your case is open βœ“ No legal advice β€” just your record, counted right

Same problem again? Same warning light? Car sitting at the shop while you borrow rides? That's exactly the pattern lemon laws were written for β€” if you can prove it. Lemon Log is the proof, built as you go.

πŸ‹ Lemon LogCase β€’ New York
2023 SUV
Same defect: transmission shudder
14,200 mi
Bought 16 months ago
● QUALIFIES NOW
Repair attempts β€” same defect4 of 4
Days out of service22 of 30
4

Visit 4 β€” Mar 4 Β· Transmission shudder again

Outcome: β€œCould not duplicate” β€” car kept 6 days
3

Visit 3 β€” Jan 19 Β· Same shudder at 40 mph

Outcome: Software update β€” problem returned
πŸ“„ Photo 1
Repair order / receipt
πŸš— Photo 2
Your car at the shop

Example screen. Your count uses your state's rule.

● QUALIFIES NOW ● GETTING CLOSE ● NOT YET One clear status β€” updated after every visit.

How it works β€” three steps

No spreadsheets. No shoebox of receipts. You log it at the shop, Lemon Log does the counting.

1

Log every repair visit as it happens

Right there at the shop, in under a minute:

  • Date you dropped it off & picked it up
  • Defect β€” what went wrong, in your words
  • Outcome β€” fixed, not fixed, β€œcould not duplicate”

Plus two photos, every time:

  • πŸ“„ The repair order / receipt
  • πŸš— Your car at the shop

Those two photos are your dated proof the car was really there, for that problem.

2

We count it against your state's law

Lemon Log tracks two numbers automatically:

  • Attempts on the same defect
  • Total days out of service

Then it checks them against your state's lemon law window β€” how many attempts, how many days, within what time and mileage β€” and gives you one status:

QUALIFIES NOW GETTING CLOSE NOT YET

3

When you qualify, your case packet is ready

The day your count crosses the line, Lemon Log builds:

  • A complete, dated case packet β€” every visit, defect, outcome, day count, and photo in order
  • The manufacturer notice letter, filled in from your record

Then β€” only with your written consent β€” you can send it to a lemon law firm qualified in your state. Nothing is sent without you saying so, in writing.

Try the count: New York

Every state is different. New York is shown here as the example β€” your Lemon Log uses the rule for the state where your car is registered.

New York β€” the rule at a glance

A new car may qualify if, within the window below, the same defect is attempted and not fixed β€” or the car is out of service long enough.

4attempts for the same defect
30 daystotal out of service for repairs
2 yearsfrom delivery β€” time window
18,000 mimileage window

Either test can qualify you: 4 attempts on the same defect OR 30 days out of service β€” inside 2 years / 18,000 miles.

Not a law firm. Lemon Log is not a law firm and gives no legal advice. It organises your records and counts them against the published rule for your state. Whether your car legally qualifies is decided by the manufacturer, a court/arbitration, or a qualified attorney β€” not by this app.

Move the sliders β€” see your status

This demo uses the New York numbers above.

3 visitsGoal: 4
22 daysGoal: 30

● GETTING CLOSE

One more attempt on the same defect β€” or 8 more days out of service β€” and this case crosses the New York line.

In the real app, these numbers fill in by themselves from your visit log β€” no sliders, no guessing.

Why the record wins the case

Manufacturers don't argue with a clean, dated record. They argue with memory. Lemon Log makes sure you never have to rely on memory.

  • πŸ—“οΈ
    Every visit, datedDrop-off and pick-up dates, so days out of service are counted β€” not estimated.
  • πŸ”
    Same defect, linkedRepeat visits for the same problem are grouped, so the pattern is impossible to miss.
  • πŸ“„
    Repair orders attachedThe shop's own paperwork, photographed at the shop, visit by visit.
  • πŸš—
    Car-at-the-shop photosA second photo each visit proving the car was there, on that date.

Your case packet includes

  • Cover summary: your car, your state, your status, and the exact count
  • Full visit timeline β€” dates, defects, outcomes, days out
  • All repair-order and at-the-shop photos, in visit order
  • Manufacturer notice, filled in from your record, ready to send
  • Consent page β€” nothing goes to any firm without your written consent
Build my record from visit one β†’

One plain price

No tiers. No setup fee. You only pay while you actually have a case to build.

$19.99 /month

Only while your case is open

Case closed, bought back, or settled? Your subscription ends with it.

  • Unlimited repair-visit logging for one car
  • Two-photo proof on every visit (repair order + car at shop)
  • Automatic count against your state's lemon law
  • QUALIFIES NOW / GETTING CLOSE / NOT YET status
  • Complete dated case packet + manufacturer notice when you qualify
  • Send to a qualified firm in your state β€” only with your written consent
Get started β€” $19.99/mo

Signups are activated personally by the owner β€” see below.

Start your Lemon Log

Tell us about you and your car. Tapping the button opens WhatsApp to the owner with your details already filled in β€” your signup is activated personally, and your first log can start with your next shop visit.

Does Lemon Log work in my state?

Yes β€” the count is set to your state's lemon law: its attempt number, its days-out-of-service number, and its time/mileage window. New York (4 attempts or 30 days, within 2 years / 18,000 miles) is shown on this page as the worked example.

I've already had several repair visits. Is it too late?

No. Enter your earlier visits from your repair orders when you start, including their dates and photos of the paperwork if you have them, then log every new visit live at the shop. Your count reflects the full history you enter.

Is Lemon Log a law firm?

No. Lemon Log is not a law firm and gives no legal advice. It keeps your record and counts it. When you qualify, you receive your case packet and manufacturer notice, and β€” only with your written consent β€” you can send them to a lemon law firm qualified in your state.

When do I stop paying?

When your case is no longer open β€” for example if the car is fixed for good, bought back, replaced, or your claim is resolved. The $19.99/month runs only while your case is open.